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<?php namespace App\Http\Controllers\Vendor; use App\Http\Controllers\Controller; use App\Models\Conversation; use App\Models\SupportTicket; use App\Models\SupportTicketStatus; use Carbon\Carbon; use Illuminate\Http\Request; use Illuminate\Support\Facades\Auth; use Illuminate\Support\Facades\Session; use Illuminate\Support\Facades\Validator; use Mews\Purifier\Facades\Purifier; class SupportTicketController extends Controller { //index public function index(Request $request) { $s_status = SupportTicketStatus::first(); $status = null; if ($request->filled('status')) { $status = $request['status']; } $collection = SupportTicket::where([['user_id', Auth::guard('vendor')->user()->id], ['user_type', 'vendor']])->when($status, function ($query, $status) { return $query->where('status', $status); }) ->orderByDesc('id') ->paginate(10); $current_package = \App\Http\Helpers\VendorPermissionHelper::packagePermission(Auth::guard('vendor')->user()->id); if ($current_package != '[]' && $current_package->support_ticket_status == 1 && $s_status->support_ticket_status == 'active') { return view('vendors.support_ticket.index', compact('collection')); } else { return redirect()->route('vendor.dashboard'); } } //create public function create() { $s_status = SupportTicketStatus::first(); $current_package = \App\Http\Helpers\VendorPermissionHelper::packagePermission(Auth::guard('vendor')->user()->id); if ($current_package != '[]' && $current_package->support_ticket_status == 1 && $s_status->support_ticket_status == 'active') { return view('vendors.support_ticket.create'); } else { return redirect()->route('vendor.dashboard'); } } //store public function store(Request $request) { $rules = [ 'email' => 'required', 'subject' => 'required', ]; $file = $request->file('attachment'); $allowedExts = array('zip'); $rules['attachment'] = [ function ($attribute, $value, $fail) use ($file, $allowedExts) { $ext = $file->getClientOriginalExtension(); if (!in_array($ext, $allowedExts)) { return $fail("Only zip file supported"); } }, 'max:20000' ]; $messages = [ 'attachment.max' => 'Attachment may not be greater than 20 MB', ]; $validator = Validator::make($request->all(), $rules, $messages); if ($validator->fails()) { return redirect()->back()->withErrors($validator->errors()); } $in = $request->all(); if ($request->hasFile('attachment')) { $attachment = $request->file('attachment'); $filename = uniqid() . '.' . $attachment->getClientOriginalExtension(); $attachment->move(public_path('assets/admin/img/support-ticket/attachment/'), $filename); $in['attachment'] = $filename; } $in['user_id'] = Auth::guard('vendor')->user()->id; $in['user_type'] = 'vendor'; $in['description'] = Purifier::clean($request->description, 'youtube'); SupportTicket::create($in); Session::flash('success', __('Support Ticket Created Successfully!') ); return back(); } //message public function message($id) { $s_status = SupportTicketStatus::first(); $ticket = SupportTicket::findOrFail($id); if ($ticket->user_type == 'vendor' && $ticket->user_id != Auth::guard('vendor')->user()->id) { return redirect()->route('vendor.dashboard'); } $current_package = \App\Http\Helpers\VendorPermissionHelper::packagePermission(Auth::guard('vendor')->user()->id); if ($current_package != '[]' && $current_package->support_ticket_status == 1 && $s_status->support_ticket_status == 'active') { return view('vendors.support_ticket.messages', compact('ticket')); } else { return redirect()->route('vendor.dashboard'); } } public function zip_file_upload(Request $request) { $file = $request->file('file'); $allowedExts = array('zip'); $rules = [ 'file' => [ function ($attribute, $value, $fail) use ($file, $allowedExts) { $ext = $file->getClientOriginalExtension(); if (!in_array($ext, $allowedExts)) { return $fail("Only zip file supported"); } }, 'max:5000' ], ]; $messages = [ 'file.max' => ' zip file may not be greater than 5 MB', ]; $validator = Validator::make($request->all(), $rules, $messages); if ($validator->fails()) { return response()->json(array('errors' => $validator->getMessageBag()->toArray())); } if ($request->hasFile('file')) { $file = $request->file('file'); $filename = uniqid() . '.' . $file->getClientOriginalExtension(); $file->move(public_path('assets/front/temp/'), $filename); $input['file'] = $filename; } return response()->json(['data' => 1]); } public function ticketreply(Request $request, $id) { $s_status = SupportTicketStatus::first(); $current_package = \App\Http\Helpers\VendorPermissionHelper::packagePermission(Auth::guard('vendor')->user()->id); if ($current_package == '[]' && $current_package->support_ticket_status == 0 && $s_status->support_ticket_status != 'active') { return redirect()->route('vendor.dashboard'); } $file = $request->file('file'); $allowedExts = array('zip'); $rules = [ 'reply' => 'required', 'file' => [ function ($attribute, $value, $fail) use ($file, $allowedExts) { $ext = $file->getClientOriginalExtension(); if (!in_array($ext, $allowedExts)) { return $fail("Only zip file supported"); } }, 'max:20000' ], ]; $messages = [ 'file.max' => ' Zip file may not be greater than 20 MB', ]; $request->validate($rules, $messages); $input = $request->all(); $reply = str_replace(url('/') . '/assets/front/img/', "{base_url}/assets/front/img/", $request->reply); $input['reply'] = Purifier::clean($reply, 'youtube'); $input['user_id'] = Auth::guard('vendor')->user()->id; $input['type'] = 3; $input['support_ticket_id'] = $id; if ($request->hasFile('file')) { $file = $request->file('file'); $filename = uniqid() . '.' . $file->getClientOriginalExtension(); $file->move(public_path('assets/admin/img/support-ticket/'), $filename); $input['file'] = $filename; } $data = new Conversation(); $data->create($input); $files = glob('assets/front/temp/*'); foreach ($files as $file) { unlink($file); } SupportTicket::where('id', $id)->update([ 'last_message' => Carbon::now(), ]); Session::flash('success', __('Message Sent Successfully!') ); return back(); } //delete public function delete($id) { //delete all support ticket $support_ticket = SupportTicket::find($id); if ($support_ticket) { //delete conversation $messages = $support_ticket->messages()->get(); foreach ($messages as $message) { @unlink(public_path('assets/admin/img/support-ticket/' . $message->file)); $message->delete(); } @unlink(public_path('assets/admin/img/support-ticket/attachment/') . $support_ticket->attachment); $support_ticket->delete(); } Session::flash('success', __('Support Ticket Deleted Successfully!') ); return back(); } }

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